Shipping Policy
Shipping Policy for Alivea
Effective Date: 24th may 2026
Thank you for shopping with Alivea. We are committed to delivering your orders safely and efficiently.
1. Order Processing Time
Orders are typically processed within 2-3 days after payment confirmation. Processing may take longer during sales, holidays, or high-demand periods.
2. Shipping Methods
We offer shipping through trusted courier and logistics partners to ensure safe and timely delivery.
Available shipping methods may include:
Standard Shipping
Express Shipping
Cash on Delivery (if applicable)
3. Delivery Timeframes
Estimated delivery timelines:
Metro cities: [5-6 BUSINESS DAYS]
Other locations: [14-18 BUSINESS DAYS]
Delivery times may vary depending on location, courier delays, or external circumstances.
4. Shipping Costs
Shipping charges are calculated at checkout based on location, order value, and selected shipping method.
Free shipping may be available on qualifying orders.
5. Tracking Information
Once your order is shipped, tracking details will be sent to your registered email address or phone number.
6. Delivery Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, courier issues, public holidays, or unforeseen events. We appreciate your patience and understanding.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact information.
8. International Shipping
Alivea DOES NOT currently offer international shipping.
If international shipping is available:
Delivery timelines and charges may vary by country
Customers are responsible for customs duties or import taxes where applicable
9. Contact Us
For shipping-related questions, contact:
Alivea
Email: Aeliyarizvi1806@gmail.com